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Protect your business. Train your people. Plan your growth.
Management, Logistics, and Resources for small and medium-sized businesses across the eastern United States. We take on your most important projects and technology, so you can keep running the business you built.
Everything your business needs, from one accountable partner
Start with a single project or a single service. Most clients grow with us as their business grows.
Project Management Specialty
We take projects off your plate and deliver a finished result while you keep operating.
- Commercial real estate acquisitions and leases
- Facility build-outs and tenant improvements
- Policies and procedures development
- Franchising your existing business
Cyber Resilience
Enterprise-grade protection for organizations of every size.
- Risk assessments and Zero Trust roadmaps
- Incident response planning
- NIST, CMMC 2.0, and HIPAA compliance
- Virtual CISO leadership
IT, Cloud, and Physical Infrastructure
Technology and facility security designed together, not bolted on.
- Cloud migrations (Microsoft 365, Google, Azure, AWS)
- Network and structured cabling design
- Access control, cameras, and alarm integration
IT Remote Helpdesk
Responsive support for your users, devices, and networks, with onsite problem resolution when needed. Three tiers below.
Workforce Security Training
Practical education for corporate and small-business teams on phishing, AI-driven scams, and today's most common threats, with simulated phishing for ongoing practice.
Partner Services
Trusted partners for the back office, coordinated by MLR.
- Human resources
- Bookkeeping
- Payroll
Helpdesk packages that grow with you
Choose the level of support that fits your team. Request a quote and we will tailor it to your users and devices.
Tier 1
Essential
- Weekday remote helpdesk
- Device monitoring and basic patching
- Microsoft 365 / Google administration
- Onsite visits as needed
Tier 2
Professional
- Extended-hours support, faster response
- Full automated patching and monitoring
- Endpoint protection, backup monitoring
- Security awareness training included
Tier 3
Premier
- 24/7 critical coverage
- Onsite hours included each month
- Tested restores and quarterly business reviews
- vCIO guidance and engineering escalation
How we work
A clear process with short weekly check-ins, so your time stays focused on your customers.
Discover
Goals, constraints, and risks in a free consultation.
Define
Scope, budget, schedule, and success measures.
Execute
We manage vendors, timelines, and costs.
Deliver
Testing, training, and complete documentation.
Support
Ongoing IT, security, and back-office help.
Built for owners of every kind
Leadership team
Led by a decorated combat veteran with more than 20 years across the Department of Defense, the intelligence community, and commercial industry.
Creed
Chief Executive Officer (CEO)
Definition
The highest-ranking executive in an organization, ultimately responsible for setting strategic direction, making major corporate decisions, managing overall operations and resources, and serving as the principal link between the board of directors and the company.
At MLR
Sets MLR's vision and growth strategy, leads key client and partner relationships, and is accountable for results.
Genesis
Chief Financial Officer (CFO)
Definition
The senior executive responsible for managing an organization's financial actions, including financial planning and analysis, budgeting, capital structure, risk management, record-keeping, and financial reporting.
At MLR
Owns MLR's pricing, budgets, cash flow, and financing, and brings financial discipline to every client engagement.
Ric
Chief Operating Officer (COO)
Definition
The senior executive responsible for overseeing day-to-day administrative and operational functions, translating strategy into execution and ensuring that processes, people, and resources deliver efficient, consistent results; typically second in command to the CEO.
At MLR
Runs project delivery and service operations so every engagement is on time, on budget, and well documented.
Pierre
Chief People Officer (CPO)
Definition
The senior executive who leads human resources strategy, including talent acquisition and development, compensation and benefits, culture, employee relations, and workforce planning, aligning people practices with business objectives.
At MLR
Builds and retains the MLR team and leads the HR partner offering for clients.
Jonathan Warren
Chief Information Security Officer (CISO)
Definition
The senior executive responsible for establishing and maintaining the enterprise vision, strategy, and program that ensure information assets and technologies are adequately protected, including risk management, governance, compliance, and incident response.
At MLR
Leads MLR's cybersecurity, IT, and training practices and the secure design of every project.